Cancellation Policy

CANCELLATION TIMEFRAME

After you place an order, we will make every effort to expedite it into the production process. Therefore, the standard timeframe for successfully canceling or modifying an order is within 24 hours of placing it successfully. However, if this timeframe has passed, you can still contact us with your request so that we can find the earliest possible resolution to your issue.

CANCELLATION PROCESS

To request a cancellation, please send your inquiry via email to [email protected], including your order ID in the subject line for accurate identification and expedited assistance. Upon receiving your request, our team will promptly acknowledge it and guide you through the cancellation procedure once it has been successfully initiated. Rest assured, there are no additional fees associated with canceling your purchase, and you will receive a full refund.

Please allow for a processing period within10 business days for the refund to reflect in your account, taking into account the processing timelines of your bank. If after this period you still haven't received the refund for your order, please don't hesitate to contact us, and we will provide you with the best solution possible.